Privacy Policy

This Privacy Policy explains how Chambal Boat Safari ("Chambal Safari Kota", "we", "us"), operated by CAT Hospitality LLP, collects and uses the personal information you share with us through chambalsafarikota.com when you enquire about or book a boat safari. By using this website or booking with us, you agree to this policy.

Who we are

Information we collect

We only collect what we need to answer your enquiry and run your safari:

• Details you give us when you fill in the booking form or message us — your name, mobile / WhatsApp number, email address (if provided), and your booking details (route, date, group size, nationality).
• Information collected automatically when you browse the site — such as your device type, browser, approximate location and pages viewed, gathered through Google Analytics and cookies to help us understand how the site is used.

We do not collect payment-card details on this website. Payment for your safari is arranged directly with us after your booking is confirmed on WhatsApp.

How we use your information

• To respond to your enquiry and confirm your booking, usually over WhatsApp or phone.
• To coordinate your safari with our boat operators and guides (boarding point, timing, group size).
• To keep records of bookings and to contact you about changes, such as weather or water-level conditions.
• To operate, secure and improve this website.

How we share your information

We do not sell or rent your personal information. We share it only:

• with our own staff and boat operators, so they can run your safari;
• with service providers that help us run the site (for example Google Analytics), who process data on our behalf;
• where required by law, or to protect the safety of guests and staff.

Cookies and analytics

This site uses Google Analytics to measure traffic and improve the experience. These cookies help us count visits and understand which pages are useful. You can block or delete cookies in your browser settings, or opt out of Google Analytics using Google's browser add-on. Blocking cookies will not stop you from booking a safari.

How long we keep it

We keep your booking information for as long as needed to provide the service and to maintain our business and accounting records, after which it is deleted or anonymised.

Your rights

Under India's Digital Personal Data Protection Act, 2023, you may ask us to access, correct or delete the personal information we hold about you, or withdraw consent for its use. To make a request, contact us using the details below and we will respond within a reasonable time.

Children

This website is intended for adults making travel bookings. We do not knowingly collect information from children without the consent of a parent or guardian; children join safaris only as part of a booking made by a responsible adult.

Security

We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with a revised "last updated" date.

Contact us

For any privacy question or request, please reach us at: